Te Mana Hauora O Te Tairawhiti
Information and Advisory Services - Advocates can assist where there are problems with accommodation, ACC, employment issues, health services, CYF, WINZ and many other situations which are negatively affecting mental health recovery. They help by listening, clarifying, providing information, supporting at meetings and assisting with written complaints, reviews and appeals. Peer support is a model of service that champions the use of personal experience to help and support others who are experiencing that same issue. It is a system of giving and receiving help founded on the key principles of respect, shared responsibility, and a mutual agreement of what is helpful.
Age Concern Tairawhiti, 06- 867 6533
Seniorline - national information system 0800 725463
Gisborne Stroke Support Group, 176 Cobden St, 06-863 2716
Te Kupenga Net Trust, 71 Lowe St, Gisborne, 06-8684045
Schizophrenia Fellowship - Gisborne, 81 Childers Road, Gisborne, 06-868 5295
Care Levels offered in Tairawhiti:
Beetham Healthcare Rest home and Hospital, 50 Beetham Ave, Gisborne, 06-869 0028, Care Levels Provided: Rest home, Hospital, Dementia
Dunblane Centre, 178 Rutene Road, Gisborne, 06-867 4759, Care Levels Provided: Rest home, Hospital, Dementia
Kiri Te Kanawa Retirement Village, 12 Gwyneth Place, Lytton West, Gisborne, 06-863 3636, Care Levels Provided: Rest home, Hospital, Dementia
Leighton House, 2 Cheeseman Road, Gisborne, 06-8677697, Care Level Provided: Rest home
Te Wiremu House, 621 Aberdeen Road, Gisborne, 06-834 0378, Care Levels Provided: Rest home, Hospital, Dementia
Te Puia Springs Hospital, 4 Mckenzie St, Te Puia Springs, 06-864 6803, Care Levels Provided: Rest home, Hospital
For infants 0-6 months of age, where mother and baby may be experiencing a breastfeeding difficulty. You will need a referral from your health provider, eg. Midwife, Well Child Provider, GP, Hospital Staff or Breast Buddy.
Mamapukeko, 469 Nelson Road, Gisborne, 06-863 3677
SmartStart is an online tool for parents that makes it easy for them to access government services and support during pregnancy, and the first years of their new baby. SmartStart provides users with integrated information about services provided by a range of agencies and NGOs to help parents check that they’re not missing out on financial help and provides tips on keeping parents and baby healthy and safe.
The Tairawhiti Community Transport service provides transport to people with illness/disability which prevents them from being able to drive themselves, or who are unable to access either public or private transport services. The focus is on older persons and supports an individual's ability for independence.
Sunshine Bus, 389 Gladstone Road, Gisborne, 06-867 2905
Community day programmes enable older people to take part in their community and maintain their personal skills by providing access to regular meaningful social contact and stimulating activities.
Alzheimer’s Society Gisborne Inc, Gisborne Hospital, 06-867 0752
Arohaina Centre for Seniors, 396 Aberdeen Road, Gisborne
Te Aitanga A Hauiti Hauora Charitable Trust, 8-12 Main Road, Tolaga Bay, 06 862 6629
Community Residential Support Services allow clients to live in a home-like setting in the community while receiving support for up to 24 hours a day. You will require a needs assessment in order to access these services.
Recovery Solutions, PO Box 259 353, Botany 2163, Manukau, 06-8633571
Children aged 0–17 can receive free dental care. Hauora Tairawhiti runs a free Community Oral Health Service for preschool and primary-aged children contact them on 06-869 1311 or first floor Tangata Rite building 110 Peel Street, Gisborne, for further details.
Amber Dental, 136 Ormond Road, Gisborne, Gisborne, 06-929 1614
Dental Care Centre Limited, 19 Derby St, Gisborne, 06-867 9108
Dental Centre Ltd, Cnr Childers Road and Derby St, Gisborne, 06-8679329
Gisborne A&E Dental, 136 Ormond Road, Gisborne, 06-929 1902
Mayfair Dental, 18 Fitzherbert St, Gisborne, 06-867 3956
Ngati Porou Hauora, Te Puia Hospital, 4 Mckenzie St, Te Puia Springs, 06-867 8550
Ocean Dental, 23 Parkinson St, Gisborne, 06-868 1995
The Green Prescription initiative is a health professional's written advice to a patient or their family to encourage and support them becoming more physically active as part of a total health plan. The scheme encourages general practitioners to target several medical conditions associated with inactivity, and has been used by over 80% of New Zealand General Practitioners. For Further information and advice on Green Prescriptions contact your GP.
Sport Gisborne, 74 Grey St, Gisborne, 06-868 9943
City Medical Gisborne Ltd, 134 Derby St, Gisborne, 06-868 6104
De Lautour Road Medical Centre, 92 De Lautour Road, Gisborne, 06-867 4144
The Doctors Te Whare Hāpara, 3 Desmond Road, Gisborne, 06-868 8887
Matakaoa Community Health Centre, 22 Paikea St, Te Araroa, 06-864 4801
Puhi Kaiti Medical Centre, Kati Mall Shopping Centre, Gisborne, 06-867 8550
Ruatoria Community Health Centre, 3 Tuparoa Road, Ruatoria, 06-864 8316
Tawhiti Clinic, Te Puia Hospital, 4 Mckenzie St, Te Puia Springs, 06-867 8550
Tikitiki Community Health Centre, 25 Rangitukia Rd, Tikitiki, 06- 864 3706
Three Rivers Medical, Three Rivers Medical Centre, 75 Customhouse St, Gisborne, 06-867 7411
Tokomaru Bay Community Health Centre, 4 Tokomaru St, Tokomaru Bay, 06-864 5859
Uawa Community Health Centre, 20 Solander Street, Tolaga Bay, 06-862 6650
Waikohu Health Centre, 76 Station Road, Te Karaka, 06 -862 3630
Home Based Support Services (HBSS) assist a person to be independent within their home. Support workers spend an agreed number of hours in a person's home providing personal support and household management services. The number of hours and type of tasks to be done by the support worker is identified during a needs assessment.
Access to Home Based services is through Hauora Tairawhiti's Needs Assessment and Coordination Team (NASC). NASC undertakes comprehensive health needs assessments and service co-ordination and works with people to:
For further information contact NASC on (06) 869 2090
Home Based Support Service providers
CCS Disability Action Tairawhiti Hawkes Bay Gisborne, 7 Ormond Road, Gisborne, 06-867 1249
Ngati Porou Hauora, Te Puia Hospital, 4 McKenzie Street, Te Puia Springs, 06-864 6803
Kaupapa Maori Mental Health Alcohol & Drug Services
Turanga Health, 145 Derby St, Gisborne, 06-869 0457
Ngati Porou Hauora Charitable Trust, 4 McKenzie Street, Te Puia Springs, 06-864 6803
Family Planning , 42 Childers Road, Gisborne, 0800 372 546
Hauora Tairawhiti Community Health Centre, 11 Bright Street, Gisborne 4010, 06 868 9005
Palliative care is care for a person of any age who has a life-limiting illness and involves supporting and helping the person to live as comfortably and fully as possible.
Hospice Tairawhiti, Gisborne Hospital, 06-868 552
The Department of Internal Affairs, along with several other government agencies, have created an online service called Te Hokinga ā Wairua End of Life Service which has been available for almost 6 months now.
Te Hokinga ā Wairua End of Life Service is a source of expert, trusted and accessible information to help guide people facing the loss of a loved one, with a clear and concise timeline of what to do in the days, weeks and months following a death. Practical advice such as finding a funeral director, guidance on funeral and memorial service options, financial assistance, and details about wills and administering an estate is all consolidated in one place. The free online service also gives people the information and tools they need to create and share a personalised plan of their end of life preferences and wishes, to make it easier on those they will leave behind.
Gordon’s Pharmacy, 1 Mangapapa Road, Gisborne, 06-867 1274
Pharmacy 53, Ballance Street Village Shopping Centre, 06-867 3038
Bramwell's Pharmacy, 232 Gladstone Road, Gisborne, 06-867 1291
David Moore Pharmacy, Three Rivers Medical Centre, 75 Customhouse St, Gisborne, 06-868 9510
Gisborne Hospital Pharmacy, Gisborne Hospital, 06-869 2095
Kaiti Mall Pharmacy, Kati Mall Shopping Centre, Gisborne, 06-867 7100
McLeans Pharmacy, Elgin Shopping Centre, Gisborne, 06-867 4475
Sean Shivnan Pharmacy, Desmond Road Medical Centre, Gisborne, 06-867 4672
Gordons Pharmacy (Tolaga Bay Collection), 1 Mangapapa Road, Gisborne, 06-867 1274
Bramwell's Pharmacy (Western Rural Collection), 232 Gladstone Road, Gisborne, 06-867 1291
Tlab Gisborne, Gisborne Hospital, 447 Gladstone Road, Gisborne, 06-869 0508, or
447 Gladstone Road, Gisborne, (06) 868 1439
Monday - Friday: 7.45 am - 4.45 pm
Public holidays: Closed
Ngati Porou Hauora Charitable Trust, 4 McKenzie Street, Te Puia Springs, 06-864 6803
Midlands Regional Health Network Charitable Trust, 98 Peel St, Gisborne, 06 863 2661
You have rights
Everyone using a health or disability service has the protection of a Code of Rights. An independent Commissioner promotes and protects these rights under a New Zealand law called the Health and Disability Commissioner Act 1994.
Making a complaint
You have the right to make a complaint about a provider in the way that is easiest for you. You can make a complaint verbally, in person or by phone; or in writing by letter, fax or email.
You can give your complaint to:
Further Information and Contact Details
Free phone 0800 555 050
Free fax 0800 2787 7678
PO Box 1791, Auckland
Free phone 0800 11 22 33 | Fax (09) 373 1061