Changes for the better

2 October 2017


Karren Baines (left) and I (right) handing out a new uniform to Gemma Robin and our other new staff members on Friday.

Today we initiate two changes in Tairāwhiti that I believe will positively impact on outcomes for Tairāwhiti people. We are making changes for the better.

Previously Cleaning, Orderly and Security services were provided by Medirest, a subsidiary of Compass Group.

While Medirest Cleaning, Orderly and Security Services staff have always been part of the Gisborne Hospital team, I am so pleased that today we welcome around 40 new staff members onto the Hauora Tairāwhiti waka. There will be a powhiri in the Chapel at 9am tomorrow to do just that.

Our cleaners, orderlies and security guards are a key part of Gisborne Hospital operations. They have lots of interaction with people using hospital services and they play an important role in contributing to care, and in leaving a positive impression.

Apart from the practical sense of integrating the work of this committed group of people into our wider workforce, I believe there will be many other benefits to this development

We will work better as one team. Our new team members will be able to feed back into services using the knowledge they gain from working directly with the people they provide care for. People will be able to use their roles as stepping stones to future careers. We will be able to use our resources more effectively and efficiently

Medirest will continue to supply food services to Hauora Tairāwhiti as part of the national food service agreement.

Today also marks the launch of Te Hiringa Matua (The power of the parent), a new and different way to connect with women who are using alcohol and drugs during their pregnancy and into their child’s first few years. 

Mark Kopua, Te Awhimate Tawhai, Rose Kahaki, Huhana Rokx-Potae and I at the the launch of Te Hiringa Matua today.

The new service is a cooperative effort between iwi providers and Hauora Tairāwhiti, funded by the Ministry of Health.Great foresight has been applied by the parties to look at ways in which we can more effectively support women, recognising the factors that influence drug and alcohol use and providing alternative pathways for care and change.

There is a goal across Tairāwhiti to make a one generation step change in outcomes for people. Today we added more momentum for that change.


Nau mai, ngā kaimahi horoi,raupapa me haumaru ki tō rōpū hou


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